Lodgify vs iGMS: Why Our Customers Choose Lodgify
A comprehensive comparison of two leading vacation rental platforms. Discover why property managers and hosts prefer Lodgify’s complete solution over iGMS for growing their short-term rental business.
Last Updated: September 2025
Who Is It For?
🌐 Lodgify
Lodgify is a versatile solution that caters to various vacation rental businesses, whether you manage a single property or oversee a portfolio of more than 30 rentals. It’s designed to provide hosts with an intuitive and user-friendly experience, enabling them to handle their operations effortlessly.
✓ Perfect For:
- Hosts wanting to build direct booking websites
- Property managers with 1-30+ properties
- Businesses seeking to reduce OTA commissions
- Owners wanting customizable solutions
💬 iGMS
iGMS is a dependable mid-tier vacation rental management software, suited for property owners and hosts who primarily operate on Airbnb.
→ Best For:
- Airbnb-focused hosts
- Basic channel management needs
- Limited feature requirements
- Hosts who don’t need website building
As we explore their capabilities, ease of use, pricing, and unique offerings, you’ll gain a comprehensive understanding of how Lodgify and iGMS stack up against each other, ultimately helping you make an informed decision on the ideal platform to propel your vacation rental business to new heights.
4.8★
Trustpilot Rating
Lodgify
40%
Direct Bookings
Average with Lodgify
FREE
Onboarding
All Lodgify plans
24/7
Support Available
Phone, Chat & Email
Want to Learn More About Lodgify?
Read our complete Lodgify review with in-depth analysis of features, pricing plans, pros & cons, customer testimonials, and expert recommendations. Discover why Lodgify is rated 4.8 stars on Trustpilot.
How Much Does It Cost?
Compare pricing plans and choose the best value for your vacation rental business
🌐 Lodgify
Lodgify provides a range of affordable pricing options designed to meet different budget needs. All plans include channel manager, bookable website, reservation and payment system, and property management system.
Essential Plan
Yearly billing • Perfect for getting started
- ✓ Channel manager included
- ✓ Bookable website
- ✓ Reservation & payment system
- ✓ Property management system
- ✓ All essential features
Professional Plan
MOST POPULARHighly popular • Advanced features
- ✓ Everything in Essential
- ✓ Advanced marketing tools
- ✓ AI Assistant
- ✓ Priority support
- ✓ Custom integrations
Ultimate Plan
Complete solution for growing businesses
- ✓ Everything in Professional
- ✓ Owner statements
- ✓ Cleaning & task management
- ✓ Lodgify PM app for staff
- ✓ Lodgify Guest app
- ✓ Advanced reporting
✓ Free onboarding included • ✓ Cancel anytime
💬 iGMS
iGMS offers different subscription plans—Host, Flex, and Pro. Plans are charged per property per month, with the Flex plan charged per booked night.
Host Plan
Entry-level plan
- • Channel manager
- • Unified inbox
- • Essential features only
- ✗ Limited support options
- ✗ Website builder costs extra
- ✗ No white label/custom domains
Pro Plan
More features
- • Everything in Host
- • AI-driven replies
- • Free 1:1 onboarding
- • Phone support upon request
- ✗ White label costs extra
- ✗ Limited accounting features
Flex Plan
Per booked night pricing
- • Pay per booking
- ✗ Fewer features than other plans
- ✗ Website builder costs extra
14-day free trial
💰 Better Value with Lodgify
Lodgify’s $16/month Essential plan includes website builder, booking engine, and all core features. With iGMS, the website builder costs extra on top of the base $27/month Host plan fee.
✓ Lodgify Professional ($40/month): Free onboarding, 24/7 support, AI Assistant, website builder, advanced features
→ iGMS Pro ($31/month): Onboarding only with Pro, website builder costs extra, limited support, 48-hour response times
Lodgify vs iGMS: What Are the Main Differences?
Discover the key differences that make Lodgify the superior choice for most vacation rental businesses.
1. Onboarding Experience
🎯 Free Personalized Onboarding
All customers get a free personalized onboarding experience. A Lodgify specialist assesses your business needs and works with you to:
- Set up your account
- Connect your listings
- Guide you through all features
- Optimize your setup for success
✓ FREE for ALL plans • ✓ Personalized 1-on-1 support • ✓ No hidden fees
💰 Paid Onboarding (Except Pro)
Only users of iGMS’s Pro plan get access to free 1:1 onboarding. For Host and Flex plans:
- Onboarding costs $199
- Not included with entry-level plans
- Extra expense on top of subscription
✗ Additional $199 fee for Host/Flex users
2. Website Builder & Booking Engine
🌐 Professional Website Builder Included
Lodgify is renowned for its user-friendly interface and customizable templates. Create your own bookable website in less than 5 minutes, regardless of technical expertise.
- Customizable templates – Professional designs included
- Your own domain – www.yourwebsite.com
- SEO optimized – Rank higher on Google
- ~40% direct bookings – Proven results
- Booking widget – Add to existing WordPress, Squarespace, Wix sites
- No technical skills needed – User-friendly interface
✓ Included in ALL plans starting at $16/month
For individuals who already have a website, Lodgify offers seamless integration through the booking widget. Guests can conveniently make property reservations directly on your website.
⚠️ Limited Website Builder (Extra Cost)
Users can build a direct booking website, but with significant limitations:
- Requires pre-existing Airbnb listing for each property
- Websites can’t be created from scratch
- Only imported from Airbnb
- Extra charge for website builder in Flex and Host plans
- White label costs extra for Pro users
- Custom domains carry additional fees
- NOT available for Host plan users
✗ Website builder NOT included • ✗ Airbnb listing required • ✗ Additional fees
3. Mobile Applications
📱 3 Mobile Apps (iOS & Android)
Lodgify offers multiple mobile apps for different users:
- Lodgify Mobile App – Manage your business on the go
- Lodgify PM App (Ultimate plan) – Connect with cleaners, check-in agents, rental managers
- Lodgify Guest App (Ultimate plan) – Guests access guidebooks, WiFi passwords, check-in details
- Available for both Android and iOS
- Recently updated with improved features
📱 Mobile App
iGMS offers a mobile app with good ratings:
Note: No separate apps for staff or guests
Ready to Build Your Direct Booking Website?
Join thousands of hosts generating 40% of their bookings directly with Lodgify’s professional website builder.
Try Lodgify Free for 7 Days →✓ No credit card required • ✓ Free onboarding included • ✓ Cancel anytime
Lodgify vs Smoobu: Another Top Comparison
Still comparing options? Check out our detailed Lodgify vs Smoobu comparison. Discover pricing differences, feature breakdowns, and why Lodgify stands out with Google Vacation Rentals integration and 3 mobile apps.
From $16/month
Complete comparison
iPhone + Android
24/7 availability
4. Owner Statements & Accounting
💼 Complete Accounting Features
With Lodgify’s owner statements feature on the Ultimate plan ($59/month), you get comprehensive financial management:
- Evaluate financial performance of your vacation rental business
- Assess earnings and expenditures
- Compile overall revenue from properties and listings
- Apply filters for specific timeframes
- Monitor payments from employees and guests
- Track completed and pending transactions
- Generate invoices and statements automatically
- Automatically count revenue and costs
- Send payments and invoices to staff
📊 Limited Accounting
iGMS currently offers limited accounting features:
- Only offers basic reporting features
- No comprehensive owner statements
- Limited financial tracking
- No automated invoice generation
✗ No full accounting suite available
5. AI Capabilities
🤖 Lodgify AI Assistant
Located within your inbox, the Lodgify AI Assistant swiftly produces responses to guest inquiries:
- ✓ Confirms reservation specifics
- ✓ Arrival and departure dates
- ✓ Payment status
- ✓ Directions and check-in instructions
- ✓ Wi-Fi details, parking options
- ✓ Sleeping arrangements
- ✓ Policies and amenities information
- ✓ Recommendations for nearby activities
- ✓ Handles user-specific requests and feedback
✓ Available with Professional plan and above
🤖 AI-Driven Replies
iGMS now offers AI-driven replies, but with limitations:
- Available AI response features
- Only through Pro plan ($31/property/month)
- Not available on Host or Flex plans
6. Customer Support
🌍 24/7 Global Support
Lodgify offers round-the-clock customer support to ALL subscribers and trial users:
- 24/7 assistance – Phone, chat, or email
- Prompt responses – Dedicated support team
- Multiple regions – U.S. & Canada, U.K., Spain, Italy
- Direct contact numbers – Call anytime
- All plan levels – Even trial users get support
✓ 24/7 support for everyone • ✓ Direct phone numbers • ✓ No waiting up to 48 hours
📧 Email & Chat Support
iGMS offers limited support options:
- Phone support only upon request for Pro users
- No direct contact number for support team
- All communication through email or online chat
- Wait up to 48 hours for response (except Pro users)
- Faster response times only for Pro and Pro+ users
✗ No 24/7 support • ✗ No direct phone line • ✗ Up to 48-hour wait times
Preferred Partner Awards & Recognition
Lodgify prides itself on being recognized as one of the top channel managers in the market.
Airbnb Preferred+ Partner
Highest tier partner status with Airbnb
Vrbo Elite Partner
Elite status with Vrbo platform
Top Channel Manager
Recognized industry leader
Lodgify Academy
Free vacation rental courses for users
iGMS Partner Status
- Advanced Connectivity Partner of Booking.com
- Integrated partner with Vrbo (not Elite)
- ✗ No partner status with Airbnb
Lodgify Academy: Free Vacation Rental Courses
🌐 Lodgify
Lodgify provides free vacation rental courses to help users start and grow a successful vacation rental business:
- Enhancing direct bookings
- Leveraging social media for marketing
- Capturing quality photographs
- Business growth strategies
- SEO optimization
✓ FREE Lodgify Academy access for all users
💬 iGMS
This service is not provided.
✗ No educational courses available
What Do Customers Say About Lodgify?
Finding reliable and unbiased information while researching products online can pose a challenge. Approximately 93% of consumers state that online reviews have a significant impact on their purchasing choices.
Here’s where to compare Lodgify with real customer feedback:
Based on verified customer reviews
Software review platform
Business software reviews
Peer review platform
What Customers Are Saying:
“Using Lodgify has been an awesome and easy experience from start to finish. Not only is the platform intuitive and really easy to use, they offer an onboarding service that teaches you how to make the most of the Service. Sara (our onboarding team member) could not have been more helpful, really supported us to make sense of the platform and how to get it to do most of the hardwork so we can focus on other things. Highly recommend to anyone managing short term holiday lets.”
“We have no doubt that we chose well. The price is fair, service is excellent, the software is easy to use and it is a company that is always innovating and improving.”
“The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in one place.”
“We went from being held back by AirBNB to in control of our own bookings! Occasionally, AirBNB would not authorize a booking or hold our account until an issue was resolved. Now we can offer direct bookings and VRBO booking options to our best guests. We love the ease of use of Lodgify, and how their customer support made it easy to implement both direct bookings and VRBO integration. We now only use Lodgify’s interface every day…”
Can I Try It Before I Buy?
🌐 Lodgify
- 7-day free trial
- Can be extended upon request
- Personalized demo call with product expert
- Comprehensive overview of all features
- Recommendation for best subscription plan
- No credit card required
Lodgify vs iGMS: Which Should I Choose?
Our Final Verdict
Lodgify certainly shines in several areas, offering better value for money with its comprehensive set of features and tools. The free onboarding process simplifies the transition for newcomers, ensuring a smooth start. The highly customizable website builder empowers users to tailor their online presence and maximize direct bookings.
Furthermore, Lodgify boasts a wealth of host resources, making it a valuable tool for all experience levels in the vacation rental industry.
✓ Choose Lodgify if you want:
- Better value for money with comprehensive features
- Free personalized onboarding for all plans
- Professional website builder included (not extra cost)
- 40% direct bookings on average
- 24/7 customer support with direct phone lines
- AI Assistant for guest communications
- Complete accounting features (Ultimate plan)
- Airbnb Preferred+ and Vrbo Elite Partner status
- Free vacation rental courses (Lodgify Academy)
- Greater customization and host resources
→ Consider iGMS if:
- You primarily use Airbnb only
- You need fewer features
- You don’t plan to build a direct booking website
- You’re willing to pay extra for website builder
- You can accept 48-hour support response times
- You don’t need comprehensive accounting features
Your choice between Lodgify and iGMS will depend on your unique requirements, business size, and personal preferences. Both platforms offer strong suites of features, but Lodgify has the edge for those seeking a robust, cost-effective solution with greater customization and host resources.
Remember: The perfect software for one host may not necessarily be the ideal choice for another. Your path to success in the vacation rental industry hinges on the right software that fits your individual needs.
Ready to Build Your Vacation Rental Business?
Join thousands of successful hosts using Lodgify to create professional direct booking websites, reduce OTA commissions, and grow their rental income. Start your free 7-day trial today.
✓ No credit card required • ✓ Free personalized onboarding • ✓ 24/7 support • ✓ Cancel anytime
Why choose Lodgify?
Better value • Free onboarding • Professional website builder • 40% direct bookings • 24/7 support • AI Assistant • Airbnb Preferred+ Partner • Vrbo Elite Partner